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Saturday, September 28, 2013

Comment Problems….The Search For The Answer!

I've been frustrated with the inability to comment on behalf of those who can not comment!

There are many things beyond my control.   It doesn't have to do with MY settings, but with the variety of browsers and settings set by each individual on their own computers.

This post is my effort to help YOU help yourself when it comes to commenting on the blog.

I know it’s not as fun as a quilt post ---but believe me, I am researching all I can to get this to work for all of us.

Comments are embedded at the bottom of each post.  This is because many of us have pop-up blockers, and a pop-up comment window will not work with those.  Embedded comments also become an integral part of the post as we interact with each other.  I hope you will be able to find a way to make the comments section work for you so that we  can all be seen and heard and share!

To leave a comment on this blog you need either a Google ID or an Open ID.

  • Google Account: If you choose this option, your comment will be attributed to your Blogger display name, which will then link to your Blogger profile. If you've chosen to link to Google+ , then the name used on your Google+ profile will show up next to the comment, and link to your Google+ profile.
  • OpenID: Learn more about what it means to use OpenID to leave a comment.

IDs are free to obtain, and you might find you already have one.

While I was at Mary Koval’s in July --- she said that SHE was having trouble commenting from her Ipad.

I watched her.  I wanted to see what she was doing that would cause such a difference.

#1.  She was not logged into Google to begin with.

Solution to try….Because I am a gmail user, I always log into my gmail first thing.  I make sure I open my email first, so that I am logged in.

#2.  She clicked a link to my blog on her iPad via Facebook.  Links on an iPad or other mobile device will take you to the link, but still have you logged in via Facebook  so that Blogger can’t recognize your Google ID.  You are at this point logged in with your Facebook ID.  You have to open the link in a new browser page, or if visible, X out of Facebook if there is a Facebook bar at the top of the post you are trying to comment on.


This is a screen shot of what happens when I click a link on my iPhone in Facebook.  Can you see the blue bar at the top?  I'm able to read the post, but I am reading it THROUGH Facebook, with my Facebook ID.  I can NOT comment on the blog through Facebook.  

When I tried, even though it let me "choose" to comment with my Google ID, the comment completely disappeared.  You can NOT comment through Facebook!  You have to be directly on the post. I hope this makes better sense to those who are visiting via Facebook on their mobile devices.

By x-ing out of the Facebook link-through, Mary was able to comment on the blog post just fine.  In this case, it was the Facebook link-through that was causing the problem.  If you are visiting the blog via clicking a link in Facebook, remember this.  Try a new page.  Copy and paste the address, or x out the extra bar across the top of the page (It will be blue just like the Facebook header bar) to be sure you are REALLY on the real post, not just a link through.

This worked for Mary from her iPad!  Hopefully this will work for those on mobile devices.

And it doesn't just apply to Facebook.  If you are reading via a blog-reader site such as Bloglovin', you have GOT to X out of the extra bar at the top to be sure you are on the actual post, not just a mirror image site.

Better yet --Save my blog address as a bookmark directly ON  the screen of your mobile device to read me.  That way you KNOW you are on the site with no interference from trying to read through other places.

Another solution to try -- clear your cache!  Too many different IDs logged in at once can cause a confusion of who you are to the blog comment gremlins.

Try this:

If you have a Google ID and are getting trapped in an endless loop of sign-in followed by word verification:  
1. Close all web browser windows but one.
2. In that window, clear all of your cookies, cache, passwords, everything (in IE browser,  go to Tools, then Internet Options, then under Browsing History click “Delete” and leave all boxes checked and click “Delete” again). 
3. Then go to www.blogger.com and login, but here’s the catch, make sure you DO NOT check the box for “remember me.” If that box is checked, you must un-check it.
4. Then you can go to any Blogger blog and you should be able to comment as yourself again.
If the Google sign in box comes up, make sure you UN-CHECK the box that says REMEMBER ME.
I don’t know why this works, but it does.
#3  You must have 3rd party cookies enabled!  The comments form is embedded at the bottom of each post.  3rd party cookies MUST be enabled for you to comment.  This is so your Google ID will be recognizable to the comment form.  This is how the blog recognizes you as you, and not an impostor.
First of all, make sure your browser is up to date and you have the most current version.

Internet Explorer:
To Enable Third Party Cookies in Internet Explorer
1. Click on "Tools" on the menu bar and then click on "Internet Options".
2. Click on the "Privacy" tab. Select the "Advanced" button under "Settings". The "Advanced Privacy Settings" window should now open.


 



3. Check the "Override automatic cookie handling" box so that you now have access to the "First-party Cookies" and "Third-party Cookies" options.
4. Select "Accept" for "Third-party Cookies".




FireFox

To Enable Third Party Cookies in FireFox
1. Click the "Tools" menu
2. Click "Options..."
3. Select the "Privacy" menu
4. Check the "Accept third-party cookies"
5. Make sure "Keep until" is set to "they expire"



Chrome

To Enable Third Party Cookies in Google Chrome
  1. Click the Chrome menu icon Chrome menu.
  2. Select Settings.
  3. Near the bottom of the page, click Show advanced settings.
  4. In the "Privacy" section, click Content settings.
  5. To enable cookies, select Allow local data to be set (recommended).



Safari:
To Enable Third Party Cookies in Safari
1. Click the "Safari" menu
2. Click "Preferences..."
3. Click the "Security" menu
4. For "Accept cookies" select "Always"




I am still searching for more information that might bring answers to those who question “Why can’t I comment?”

If you have had trouble commenting, and have found a solution, will you COMMENT on this post to share your wisdom and knowledge with us all? 

And one more thing.:  Add YOUR EMAIL ADDRESS to your profile!



**Important** PLEASE check to be sure your email address is visible in your profile, or leave your address on your comment.  If I can not reach you via email, I can't respond to you or answer your questions. If I am running a giveaway, and draw your name -- and you don't have a visible email address,  I'll have to draw someone else.

How do you know your address is included or not? In Google+ or in Blogger, click your profile image at the upper right of the page.  A drop down card will appear like this:


If you can SEE your email address listed, you are good to go.

If you email address is NOT  there, click view profile and add it by clicking the blue people peg at the upper left of the page that opens.  Scroll down to settings, click that and add your email address.Be sure to save your settings.

Nothing is more frustrating than wanting to comment back to you but being unable to because of no email address linked to your profile --- especially when I have drawn you for a winner!

It is my desire to have happy commenters and less frustration.

It’s cloudy and overcast on the Blue Ridge today. It really feels like fall!  Breakfast has been had, dishes have been washed, laundry is running, and I’m setting up to sew!

Have a great weekend, everyone!


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85 comments:

Deanna W said...

Not only a quilter and quilting teacher but a computer guru too.....so jealous! I can do the blogging,emailing, facebook but technical stuff I leave to my daughter and DH!!!

Miss Carol said...

I was thinking the same thing as you! She quilts, teaches and is a computer tech too!

Kim Andrews said...

You did a lot of work for this post. I hope it helps those that need it. For myself, I have two accounts. An error on my end. As a result I use one account for email, and the other for my blog and blog posts. Luckily I have the two linked together so that email from one comes into my other email box. A mess, but I haven't figured out how to change my account email addy on my blog, so I will live with it.

Hope you are having a wonderful weekend at your cabin and getting a lot of sewing done.

Kim Andrews said...

You did a lot of work for this post. I hope it helps those that need it. For myself, I have two accounts. An error on my end. As a result I use one account for email, and the other for my blog and blog posts. Luckily I have the two linked together so that email from one comes into my other email box. A mess, but I haven't figured out how to change my account email addy on my blog, so I will live with it.

Hope you are having a wonderful weekend at your cabin and getting a lot of sewing done.

Pauline said...

Unbelievable! The dedication and amount of time you spend to make your blog and web site work for everyone! No wonder you're such a success! Even quilters in far away lands on different time schedules can access everything, even quilt cam. Thanks Bonnie for all your sharing. ♥♥♥♥♥

Michelle said...

Testing to see if I can comment.

Michelle said...

Yay! It worked! Thanks Bonnie! I had had trouble in the past but with my Google ID, it was easy! Happy Quilting!

Michelle said...

Testing to see if I can comment.

Claudia Ehlers said...

Oh my Bonnie, I'm sure you would rather have been sewing. What a lot of work. You share so much with us. Thank you. I had to create a new google account a while back to be able to comment. Enjoy your time on the blue ridge. It's raining here today in Kansas.

Bonnie K Hunter said...

So glad it worked for you!! :)

Esther said...

You are always so helpful....in just about everything you do. Thanks for sharing this. I'm sure some will benefit.

Prima Donna said...

There may be another reason you cannot post. I follow blogs using the bloglovin reader. For some blogs, I can not leave a post unless I close the bloglovin frame that goes across the top of the blog screen.

Jolene said...

Seeing if l can comment... When I tried to enter my password the page was constantly reloading so I clicked on the X to stop it from reloading. Then I was able to enter my password for my google account. Now I'll see if I got in....lt looks like that worked.

Tami C said...

You went way beyond to help people that couldn't comment. I mean, even documenting the answers for Internet Explorer, that was really great. That was above and beyond as far as I'm concerned. When I started watching you I switched to Google Chrome because you recommended it as being the most trouble free and I haven't been disappointed yet! Thanks for all you do Bonnie!

Bonnie K Hunter said...

Thank you for this! I will add this to the post...it's the same as trying to read through facebook. It's a mirror image site, not directly on the post.

Bonnie K Hunter said...

YAY!

Bonnie K Hunter said...

You are welcome Tami!

Marla said...

Yep it works! I did not realize my trouble was coming from trying to comment by going to you through Facebook. Thank you so much for explaining all this.

Teresa said...

Testing ;)

Teresa said...

Yay! I just had to make sure I was signed in to google account on my iPad. Thanks Bonnie!

Teresa said...

Oh, and I did get here through Facebook

patti.cole said...

I think someone should nominate you for the Quilting Nobel Prize. Just sayin'... You rock!

Handmade With Love said...

I've never tried commenting on the blog before. But since this post is about having "problems" posting...I'll just test it out. :D

Hi Bonnie...love your blog, books and WebCam.

Susan

Handmade With Love said...

Woot! I did it!
Thanks for all you do Bonnie.

Material Girl said...

I've only had trouble posting a couple of times, one was on the contest for the Ashbury fabric line.. I posted on 2 different days and it said my comment was posted, but it didn't show up. I scrolled to the bottom of the page and it wasn't there, but there was a box that kept saying....loading.... so I waited and waited and nothing. I ended up posting in your guest book, so if you received my post 2 or 3 times, that is what happened.

SharonD said...

this is only a test...

SharonD said...

thank goodness it wasn't a real emergency! Thank you Bonnie for all you do! It is GREATLY appreciated! have a happy day!

Brenda Evans said...

Bonnie, you mentioned a series on Netflix that you were enjoying. Could you please respond to me and give me the name. It can literally be just the name of the series. I would very much appreciate it!

Dennis Stoltenberg said...

trying to see if my comment will go through.

shout4joy said...

signed in to google, seeing if THIS time it will work (different browser than last try)

shout4joy said...

... looks like I need to follow the blog in a different browser ...

Missy Shay said...

I had a friend telling me she could not comment on my blog and I did not know what to tell her. Do you mind if I share the link to this post on my blog?

Barb said...

Hi Bonnie - what a wealth of information. I only skimmed (not as much fun as a quilting post :) but saved it for reference if I do have problems in the future. Thanks!

Bonnie K Hunter said...

You were first signed into GOOGLE so it could recognize you....that helps!

Bonnie K Hunter said...

Damages! With Glenn Close!

Bonnie K Hunter said...

Yes, please share the link!

Amber said...

Thank you for providing the information. I appreciate all your effort. BTW - I really like your blog. I read it every day.

rea said...

Thank you Bonnie for sharing some insights. There are so many things out there that tends to affect other programs. Which is probably why I am a very simple user and many times I use your guestbook or email you since I am not a blog writer. I have a question, if I was catching up on your blog like last night, I saw that you are having a drawing tomorrow. I want to know do I still comment on that blog and will that still show up where it needs to be? I have in past but unable to see if it went through because of 350 people commented and it won't show all of it. Thanks for all you do!!! Rea

Bonnie K Hunter said...

Yes, you can still enter. YOU might not be able to see all of it, but as the blog owner, I can :)

rea said...

thank you so much!!!! I will enter under that post!!!!!!

orchardquilter said...

Wow Bonnie. Kudos to you for all the research. For those of us with ipads, nooks, kindles, and assorted tablets, it's always an adventure getting them to work the way we want them to without chucking them out a window. And now this intermission is over as I make my way to my HQ-16 and start to quilt the Alaska Scrap Crystals quilt. Enjoy your reflective solitude this weekend at the cabin! Janet in Spokane WA

Deb4330 said...

Thank you, Bonnie, for all you do! I am a faithful follower of your blog and Quilt Cam. You never cease to amaze me!!!

Judith Davis said...

You are the only blog I follow. Since I am retired, on limited income, I cannot buy new fabric but occasionally. You teach me how to use what I have from past purchases, inherited from my mother and grandmothers. Quite an eclectic collection made for scrap quilting. Thank you for all you do.

Judy said...

Thanks, Bonnie. You are tireless in your effort to keep us connected!

Bev said...

This is interesting. I always connect through facebook and have never had a problem with comments. And, with the new upgrade there is no blue bar across the top. My gmail is open and just below this box is the Comment as: line with my name, Bev (google).

elively said...

Thank you for all you do for all of us! I. Pictured you treading away this morning and here you are working hard to help us non techie types ! You are the best. Have a wonderful weekend stitching away. You've got me now hunting for a treadle! Dangerous woman.

Darlene said...

Wow - you are an extraordinary person. Thank you for putting all the time into educating everyone - not only quilting, treadling now computer geek stuff. You my dear are an amazing lady!

Julie Kennedy said...

That is the only time I have had a problem as well. I tried twice and just got the loading message. Figured with over 500 messages for that post it was a sign not to bother! Love all you do Bonnie:)

April Lauer said...

Ok I'm going to test. What I usually do is click my gmail. I find the heart link I. Your emails I get and it takes me to your blog in my safari . No Facebook . I have my google signed in and I comment. But it says it posted all the other times but then I couldn't find it or see it. Like under that recent give away. It said it has over 400 comments. Even if I want to read all the comments I click the loading more but I never see more. I don't know why that happens but I commented under that and I didn't see my post. Maybe you can see them all? April

April Lauer said...

Yay!!! I can finally see my post! I'll go try to post again under the give away and see if I can see my post there finally. April

nstitches4u said...

Let's see if the thrid time is a charm! lol

nstitches4u said...

Yay! I posted! Thank you for all your help Bonnie. I had to open this page in Safari on my iPad. This blog doesn't like FaceBook! lol

3424565c-3888-11e2-8b67-000bcdca4d7a said...

Okay, thanks for the info. I will try posting from a new window (not Facebook)

katney said...

Wow, Bonnie. You have really gotten to the bottom of this. I am a Top Contributor on the Blogger Help Forum, and have not seen as comprehensive and clear an explanation from any of the helpers there. I hope you will give me permission to refer people to this post when some of our briefer explanations fall short.

Lori Huffman said...

Bonnie you are so incredibly talented, patient and a born teacher. Thanks so much for being the giving lady that you are.

Sandra Rocco said...

Once again, you are so generous with your time and patience. Don't know if I could be the same! Thank you for being you!

Moumoune said...

Hi Bonnie !

Sue Monsey said...

Hi, Bonnie. You give so much of your time for those of us who love you ... now ... take some time for yourself and enjoy that cabin!

Mavis said...

Not only are you a quilting genius...you're a pretty amazing computer genius too Bonnie! Thankfully I've never had problems with the comment part of the blog but you are so very thoughtful to help those people who are having trouble commenting. Hope you're having a wonderful time at Quiltvilla with Sadie and that you find a treasure in the antique mall part of your weekend. Blessings from Mavis in rainy and wet Victoria, BC where fall has also arrived and everything is nice and green again!

AllyJo Woodruff said...

You are such a nice person, bless your heart. You always go above and beyond for everyone.

Bonnie K Hunter said...

Yes, but I bet you are on a real computer, NOT a mobile device?

Bonnie K Hunter said...

Just because YOU can't see them doesn't mean they are not there. Blogger only shows up to 200 to the *public* but because I am the owner I can see them all.

Bonnie K Hunter said...

Yes please! I have been wracking my brain trying to figure out why some can comment and some can't. Most that can't are on mobile devices and getting to my blog by clicking the link via facebook. So they are trying to comment with a facebook ID....that's the biggest issue out there!

Bonnie K Hunter said...

Thank you Mavis! I hope you are are enjoying your weekend -- Sadie and I have been loving our "girl time" at the cabin :)

Vireya said...

Thanks you for this post, Bonnie. I've never had trouble commenting, but people often tell me they can't comment on blogs and I haven't been able to understand why. I think I might have more idea how to help them after reading this.

Karen Pfeffer said...

Thank you for all the hard work

SeekerTG said...

Thanks for researching this. Wish computers weren't so complicated. :-)

Julie said...

You are so sweet to go to all that trouble!

Ann in PA said...

You are awesome - I know just enough about computers to be dangerous! : (
Thank you for all research and answers to "why is it that some comments just don't register?"

Bonnie K Hunter said...

Blogger will only show the first 200 comments to the public, but they are ALL visible to me, so don't worry about it.

Sharon Hughson said...

So if my comment shows up here, I'm good?

Allison in Plano said...

As always, very thorough! Now I understand. Thank you for pulling this all together, but mostly for caring to hear what we have to say. So, when are you running for president? LOL

Kathi Wall said...

Testing, as many above have been.

Jennifer said...

If we have a google account and our post shows up, can you see our email address? or do we need to enter that also? for when I win the give-aways! :-)

mtquilter said...

I used to be able to leave comments, then all of a sudden they wouldn't show up even though I had a blogger account and signed in and made sure the "remember me" box was not checked. Recently I opened a gmail account so now I will see if it will let me comment. Thanks for all the research on this. You are awesome!

Bonnie K Hunter said...

Jennifer, you do not have a visible email address, you have to go into your profile and ADD IT and make it visible. The default is no email address given. So no, you can not win!

Bonnie K Hunter said...

Jennifer, you do not have a visible email address, you have to go into your profile and ADD IT and make it visible. The default is no email address given. So no, you can not win!

Amy Laura said...

You are very kind and generous to go to so much work to help people out!

Geri Liberatore said...

Thank you!

Geri Liberatore said...

Thank you!

nancy hutchison said...

like like like

c said...

I feel the quilt is a patchwork of memories began in the 1800's when people were trying to create not only art, but a way to help their families stay warm, it goes further back than that-but to me it is the heart giving to another without cover.

MairCee said...

Hopefully, I am doing this right.
I would love to be able to curl up and watch this series! Thanks Bonnie for the chance.

Anonymous said...

Quilting matters for me it's peace and enjoyment. A connection with former women and what they did with what they had to work with. Thanks Bonnie for all you do. Jane in NH










Kanza Keill said...

I have never had a comment show up on a blog so I appreciate your tutorial...very thorough! Let's see if this one shows!